Accessibility

Privacy Policy

Introduction

At Cheshire and Mersey Adult Critical Care and Major Trauma Specialised Services Clinical Networks (referred to as “we”, “us”, or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with us through our website or services.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and process the following information:

1.1. Personal Data You Provide to Us

  • Contact Information: When you fill out a form on our website, contact us, or otherwise engage with us, we may collect your name, email address, postal address, phone number, and any other details you provide.
  • Communications: Any correspondence you send to us, including email or telephone communications.

1.2. Automatically Collected Data

  • Technical Information: We may collect information such as your IP address, browser type, operating system, and other data about how you interact with our website.
  • Cookies: Our website uses cookies to enhance your experience. These small data files are stored on your device and help us analyse website traffic and usage patterns. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. To Provide and Improve Our Services

  • To respond to your inquiries and provide you with information or services you request.
  • To ensure that content on our website is presented in the most effective manner for you and your device.

2.2. For Internal Record Keeping

  • To maintain accurate records of our interactions with you for auditing, reporting, and quality assurance purposes.

2.3. For Legal Compliance

  • We may process your personal data to comply with any legal obligations or regulatory requirements.

3. How We Share Your Information

We respect your privacy, and we do not sell or share your personal information with third parties for their marketing purposes. However, we may disclose your data in the following situations:

3.1. With Service Providers

  • We may share your personal data with trusted third-party service providers who help us manage our operations or deliver services on our behalf (e.g., IT support, analytics services). These providers are contractually obligated to safeguard your information.

3.2. In Legal Circumstances

  • We may disclose your information if required by law or in response to valid legal processes, such as a court order or government request.

4. How We Protect Your Information

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the data we collect.

4.1. Data Retention

We will retain your personal data for as long as is necessary for the purposes set out in this Privacy Policy or as required by law.

4.2. Data Security

While we take reasonable precautions to protect your personal data, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

5. Your Rights

You have certain rights regarding the personal data we hold about you, including:

5.1. Access

  • You have the right to request a copy of the personal data we hold about you.

5.2. Correction

  • You have the right to request that any inaccurate or incomplete personal data be corrected or updated.

5.3. Deletion

  • You have the right to request that we delete your personal data, subject to certain legal limitations.

5.4. Restriction

  • You may ask us to limit the processing of your personal data under certain circumstances.

5.5. Objection

  • You have the right to object to the processing of your personal data for direct marketing purposes.

5.6. Data Portability

  • You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us using the details provided below.

6. Cookies

We use cookies on our website to collect information about how visitors use our site. Cookies help us improve the user experience and deliver content tailored to your preferences.

You can manage or disable cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time in response to legal, regulatory, or operational requirements. Any changes will be posted on this page, and we encourage you to review this page periodically to stay informed of how we are protecting your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Cheshire and Mersey Adult Critical Care and Major Trauma Specialised Services Clinical Networks
Sid Watkins Building
The Walton Centre NHS Foundation Trust
Lower Lane,
Liverpool,
L9 7BB

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described.