Staff Support
Working in Major Trauma can expose staff to challenging, emotional, and distressing events. It is important to recognise how these experiences, whether in isolation or as a combination of numerous incidents, can impact our wellbeing.
Each network provider or participating organisation should have established staff wellbeing services. These can be accessed through discussions with your line manager, occupational health services, or senior leadership teams within your organisation.
This page has been created to offer a range of resources from various support agencies, should you require additional support.
NHS England Staff Support Services
If you need someone to talk to, NHSE introduced a confidential text support service, you can access support by texting SHOUT to 85258 for support 24/7
Stress Following a Major Incident
You may find this leaflet helpful if you have been involved in, or affected by, a traumatic incident. Click the link below to direct you to an online leaflet.
Royal College of Nursing
Vicarious trauma: spotting the signs and taking action. Worrying excessively, bystander guilt and exhaustion can all be symptoms of this second-hand trauma.
British Medical Association
Vicarious trauma: signs and stratergies for coping. How to cope with the aftermath of traumatic incidents and spot the signs of trauma in those who have been involved in caring for others.
Health & Care Professionals Council
We all respond differently to pressure or demands that we find difficult to cope with, or situations that we don’t have much control over, and as such the HCPC has a number of resources avaiable.
Samaritans Support to NHS Staff
Samaritans is avaiable to support NHS & social care workers in England. You can talk to them about whatever’s troubling you, however large or small the issue feels. Call free, day or night, on 116 123
Advice Leaflets
A variety of resources are available in leaflet form. To access them, please click on the highlighted name below:
The Cheshire & Merseyside Resilience Hub is no longer operational, and therefore the self-referral process is no longer available. However, you may find some of the content in the following leaflet helpful: After a Distressing or Frightening Event - Information and Advice for Staff & Managers
The Intensive Care Society has provided a couple of useful leaflets. While it is acknowledged that the impact of major trauma is often most significant in the Emergency Department setting, the following resources may still be beneficial: Traumatic events at work & Managing trauma in your staff